Check the name behind the care.

Ask who will assess you

Your clinician is the health professional assessing you. Ask for that person’s full name, job title and licence details. “A licensed professional” leaves you with too little to look up.

A doctor’s current licence status and any board actions against that doctor appear in the state medical board’s records.

A record with no published action against the doctor cannot establish the quality of care you will receive.

If the person has a different professional role, ask which board holds that role’s licence record. Match your search to the role given.

Check the state where the visit happens

As of September 2026, federal health guidance says a clinician must meet licence rules where they work and be permitted to practise where the patient is during the visit.

Some states allow a clinician licensed elsewhere to register for remote care, subject to that state’s terms.

Tell the service where you will be sitting for the visit. Ask how its clinician is allowed to treat you there.

Find who makes and sends it

A board of pharmacy is the state body that handles pharmacy licences.

The Food and Drug Administration (FDA) offers links to state pharmacy licence searches.

For a pharmacy sending medicine into another state, most states require a licence or permit there, as of September 2026.

Ask whether the business that makes the medicine and the one that sends it are the same. Keep the exact names for the lookup.

Understand what a record proves

A pharmacy licence record confirms a licence exists; it does not prove every decision to supply medicine is appropriate.

As of September 2026, FDA registration of a facility does not grant approval to the facility or its products.

A product code called an NDC, or National Drug Code, also does not establish FDA approval.

Save the name and the result of your check. Bring any mismatch back to the service and ask it to explain.